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AFS Cares

We offer our customers highly specialized services from the time the cargo is shipped, to the time it is safely in the hands of the customers. We ensure smooth movement and close monitoring of the customers' cargo and accordingly advice our customers. This decreases the transaction costs incurred by our customers, reduce their worries and headaches hence higher satisfaction.

We also keep our customers well advised in respect to the cargo and its movement i.e. arrival of the cargo, correct duty payable, shipping line charges, port charges and any other incidental charges accruing. This greatly helps our clients in making the necessary preparations and at their convenience.

African Shipping has put in place the necessary requirements for efficiently servicing our customers. We have offices in USA, Nairobi and others in East African Countries to ensure effective coordination of our operations. Our offices are equipped with the necessary communications infrastructure to ensure smooth and speedy response and action on our customers' requirements and needs. This is coupled with well-qualified, experienced, enthusiastic, approachable and helpful employees.

This enhances coordination to ensure smooth movements of cargo once it arrives at the entry point and also handling of other related services. We have good contacts with reputable hauliers and transporters to ensure that whether our clients' cargo is in palates or containers, there is smooth, safe and efficient flow of cargo from the point of entry to the designated places or the consignees' premises.

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